RM711How to Withdraw
Withdrawing is straightforward once one condition is met. Here is exactly what to do and the single thing that holds most people up.
1
Clear the turnover first
If you played bonus credit, you must meet its turnover requirement before any withdrawal. Check the promotions page to see how much wagering is left.
2
Open the withdrawal page
Go to the cashier and choose withdraw. Enter the amount and pick the bank or e-wallet you linked at registration.
3
Confirm and wait
Submit the request. Most withdrawals land within minutes during banking hours, longer on weekends or bank maintenance windows.
The thing that holds people up: the bank account name must match your registered name exactly. A mismatch is the most common reason a withdrawal is paused, and it is fixable by contacting live chat with your ID.